Last updated: July 2026
We want you to be happy with Turkuaz Pro. If something isn't working as expected, contact us first — most issues can be fixed quickly.
You may request a full refund within 7 days of purchase if the activation code has not been used to unlock the extension, or if the Product does not work as described due to a defect on our side.
Every install includes 10 free image and 10 free video generations, with no card required. This free trial exists specifically so you can evaluate the extension before paying — we ask that you use it before purchasing.
Because the free trial already provides a full opportunity to test the Product, once an activation code has been redeemed, refunds are only granted if the Product fails to work as described due to a defect on our side — not for reasons of preference or change of mind. Refunds are evaluated case by case and are not automatic.
If a refund is issued for any reason, the associated activation code is automatically and immediately deactivated — Pro access ends as soon as the refund is processed.
Refunds are processed through Paddle, our payment provider. You can request one by replying to your Paddle purchase receipt email, or by contacting the support address provided at checkout.
If you have an issue, please contact us before filing a chargeback with your bank — we can usually resolve it faster directly.